training

When Self-Doubt Sneaks Up on You

self-doubt, question, workshop, retreat

Have you ever doubted yourself?

Of course that's a rhetorical question. Everyone has self-doubt, usually a negative, undermining force that can stop you in your tracks. You get all caught up in your head. You might start ruminating or obsessing. It can get so overblown that you lose touch with reality.

I had an episode of it recently. I was working on a contract developing a training program for health care providers. As part of the development process, I’d deliver the 3-hour training to pilot test the curriculum with trainees and funders.

I'm a pretty confident gal, especially when it comes to training. I’ve been around the block a time or two, and I’m known for being good at what I do. Some might say I’m at the top of my game.

Self-doubt can be kryptonite to your confidence.

Public speaking, workshops

I was kind of surprised when I couldn't shake off the self-doubt I had about my materials and my approach. I was questioning how good my presentation was. Were my slides interesting enough? Would I capture and keep the audience's attention? Would I present the information in an understandable way? Did I have enough interactivity? Would I help people think about how to apply the material? So many questions!!

The venue was also different than I’d anticipated. When I heard “pilot testing,” I thought about 20 people with extended time for discussion and feedback.

Imagine my surprise when I found 100 people in a huge, classroom style auditorium.

Did I mention they were also videotaping it for use in their online learning center?

My bad for not confirming all these details, so I was thrown.

I was also presenting after my friend and colleague of 15 years, a master trainer who has been doing this for as long as I have. Of course he was funny, engaging, informative and professional. That’s why he’s a master!

And his slides were full of cool animations and features mine were lacking.

If self-doubt wasn’t enough, now I had a good dose of slide envy.

My turn.

The first hour of training was dragging by. The group pointed out errors in the slides and had lots of questions. The session wasn’t interactive enough. I was starting to sweat. And I decided to take the break a little early.

One of the funders came rushing to the front of the room as soon as I called the break. I was expecting admonishment.

Instead, he beamed, “Wow, you are an excellent trainer.” He pointed to the trainees:  ‘They are right with you, completely engaged.”

Uh, ok. I was taken aback and pleased by the compliment. But was I really that off in my self-assessment? Others approached me at the break with questions, comments and more good feedback. They were definitely engaged.

The break was over, and I continued with the last 90 minutes of the training. We had the feedback session, which acknowledged the need for more photos in my slides, but otherwise, the comments were positive. Afterward, someone told me she saw my passion for the material come through.

The overall assessment was, “Great training.”

Even with all that positive feedback, a confident, experienced and skillful trainer like me was still influenced by niggling self-doubt.

Self-doubt is a thief that tries to rob your confidence.

But it doesn’t always have to be a bad thing.

Self-doubt can be a positive and corrective force, providing a mental quality control of sorts.  Self-doubt keeps you in check: you check your facts, check for typos, check your bank account or check that you locked the front door. A pilot recently told me he experiences self-doubt every time he gets ready to land an airplane, and he considers that a good thing!

How can you extract the benefits of questioning yourself while keeping your self-confidence in tact? Here are a few ideas:

Acknowledge it. We all have moments of self-doubt, so be on the lookout. Practice noticing it. The more you can be aware of it, the more likely you’ll be to take the steps to manage it, integrate it into your experience and move on.

Look at all the data. While the feedback from others at the training was positive I was relying too much on my internal feedback and high expectations. I needed to evaluate what was real and what was a product of my imagination.

I used the feedback to improve the presentation for the final draft. I fixed the errors and added a few more pictures.

Know your limits. It makes sense that I would doubt my ability to do fancy animations because, well, I don’t know how. I could spend hours trying to figure it out, but I know it’s not my forte. I’m lucky to have a member of the team to help out with that. Those are true limits to what I can do. Delegating is great.

Look at past successes. Shake self-doubt by thinking about situations where you did a good job. Ask yourself where you’ve done well and look back objectively at times when you’ve achieved success, had good outcomes and things turned out the way you had hoped. These are great reminders that can dispel self-doubt – or at least quiet it a bit.

The flip side of self-doubt

My friend Lisa Braithwaite, another experienced speaker, had a related experience with a training she did recently. Check out her post about the dangers of complacency that come with experience, and what happens when an expert becomes just a little too overconfident.

http://www.speakschmeak.com/2016/07/i-did-everything-wrong.html

How do you deal with self-doubt? How can you foil that sneaky thief? Share your insights, experiences and advice below.

 

gloria-miele-head-shot

Are Your Strengths Part of the Puzzle?

strengths collage I love facilitating workshops and retreats, especially with teams who want to make the most of what they're doing by focusing on their strengths: those things they do best and love to do most.

A strengths retreat, like the one pictured at left, can be a breath of fresh air for an organization and an opportunity to bring out the best in everyone.

This retreat for a local real estate team brought together agents, brokers, marketing staff, interns and lenders to spend a morning learning a lot about themselves, each other and creating a strategy to apply their strengths to achieve their sales and marketing goals in the coming year. Each person took Gallup's StrengthsFinder 2.0 before the workshop and came ready to explore and apply their Top 5 strengths themes with their colleagues.

In the "Your Piece of the Puzzle" activity, each person decorated a blank puzzle piece to represent their strengths. The finished product, pictured above,captures each person's unique, creative style as well as the how they come together as a whole. I framed the puzzle, which now hangs in their office as a terrific reminder of the day and their contributions.

What are 2-3 strengths you bring to your team? List them below. Not sure? You can learn more about your strengths by downloading my free e-workbook (see the upper right hand side of the page) . If you're interested in finding out more about a strengths-based workshop or retreat for your team or organization, let me know!

 

Telehealth Technology Expands Access to Health Care

Have you ever spoken to a doctor or nurse on the phone about a medical condition? Had a radiologist email your x-ray results to your doctor? Had a robot neurologist do a medical exam? Yes, a robot neurologist. And if you don’t believe it, here’s a video with one example of how technology is being used to provide care to patients who might not be able to get it otherwise.

This is an excellent example of telehealth. With the new health care laws and expansion of technology in clinical care, telehealth is here to stay. Let’s take a look.

Telehealth or telemedicine?

Telehealth and Telemedicine: What’s the Difference?

You may have heard both terms used, but there's a difference between telemedicine and telehealth.

According to the Institute of Medicine’s 2012 report, telemedicine is the “use of medical information exchanged from one site to another via electronic communications to improve patient health status.”

Most of us have had telemedicine be a part of our health care without even realizing it. Electronic medical records are a type of telemedicine that allow doctors to share patient records easily. Most radiology is telemedicine, with doctors receiving results from radiologists electronically. It’s pretty common.

That same IOM report defines telehealth as “the use of telecommunications and information technologies to provide access to health information and services across a geographical distance.” This can range from talking to a health care provider on the phone to getting a neurological assessment on an Ipad using Facetime or video conferencing to using an online treatment to gain greater understanding about your substance use disorder.

You can imagine situations when this could be extremely useful, especially in rural areas where people have geographical barriers to accessing care. 

Expanding Access to Care and Enhancing Treatment ServicesJetsons

Over the past few months, I’ve been working on two national projects focused on increasing awareness and adoption of technology to improve patient outcomes in mental health and substance abuse treatment. This includes using video conferencing, online chat, web-based interventions and regular old phone calls (yes, we've finally caught up to the Jetsons!).

In one project, I am delivering trainings for substance abuse treatment administrators and clinicians. In the other, I am on a team developing a training curriculum to introduce administrators and clinicians to research-based technology assisted interventions for substance use disorders.

I’ve learned a lot about the most current research, issues around confidentiality and ethics, funding and policy, as well as some excellent info on guiding change. Integrating telehealth into treatment programs will require serious change management.

What's your experience with telehealth? How have you been on the providing or receiving end of using technology in health care? Share your experience below.

If you're interested in learning more on the topic, sign up for my newsletter, where I'll be sharing the most recent information about telehealth with my readers.

 

Living a Double Life

SU training cropped I’m in transition: re-evaluating, evolving, exploring and reinventing a long career exclusively involved with helping people learn and better themselves. I started teaching piano when I was 15 and from there never stopped tutoring, mentoring, coaching, treating, educating, inspiring, motivating, connecting and supporting others. It's just what I do. It's what I've always done as a teacher, tutor, mentor, coach, psychologist, supervisor, trainer, speaker and leader.

Over the last five years building my coaching practice, I've continued to work as a training director and consultant on national research projects to develop and test effective treatments for people with addictions, something I've been doing in one way or another since 1990.

When I received my coach certification through the College of Executive Coaching, I imagined a 1-2 year transition out of research and into a full time coaching practice.

It hasn't worked out exactly how I imagined.

In fact, I've been living a double life.

B@B-Gloria

Locally, I am known in the business community: the owner of Optimal Development Coaching, a vice chair on the board of the Camarillo Chamber of Commerce, Instructor for Women’s Economic Ventures Self Employment Training class, a master mind facilitator, speaker and workshop leader with a focus on strengths. I belong to a number of organizations supporting the arts, education and the empowerment of women and girls. I'm a Girl Scout leader and active volunteer in my area.

But to my colleagues in the mental health community I've been a part of for so many years, I'm known as a master trainer, conference and webinar presenter, published author, psychologist, clinical and research supervisor, grant reviewer, curriculum developer, workgroup leader and instructor of clinical psychology at Columbia University.

See what I mean by a double life?

sign picSo now I'm bringing it all together with a variety of different projects, all of which still involve training, educating and coaching. I’m working on national initiatives to educate treatment providers about telehealth, i.e., the use of technology to improve treatment outcomes. This is cutting edge, research-based work that has relevance for changes in our health system as we implement the Affordable Care Act. My goal is to develop tech-savvy leaders in health care.

I will continue to offer workshops and facilitate retreats and team building events focused on developing collaborative, strengths-based, emotionally intelligent people and organizations. I'm excited to collaborate with Susan Ross at the Good Vibe Studio, an amazing work, music and meeting space in Thousand Oaks, CA, a great option to tap into creativity at a personal or professional development event.

Susan and I are also students and zealots of the master mind, each coming at it from different, yet complementary perspectives. For the last few months, we've been running a master mind group at the Studio. What a joy it is to watch these business owners benefit from the collective genius the mastermind brings to brainstorm, problem-solve and create and reach their goals - even the audacious ones!

We meet the third Wednesday of the month, with a 3rd Monday group forming. It's perfect for small business owners who are looking to finish the year strong with a plan to hit the ground running in 2014. Through the end of 2013, a 3-month block of sessions, which includes the monthly mastermind as well as personalized follow-up and feedback, is $149. I'm happy to send more details.

I'm working on two books for 2014 publication. The Optimal Development Leadership System  will bring together work on strengths, emotional intelligence, team building and other important facets of being an effective leader. It's a collection of research-based best practices in effective leadership. 

The ABCs of the Master Mind is a collaboration with my dear friend and colleague Cheri Ruskus as a result of co-hosting Victory Circles Radio Hour on the first Wednesday of each month. We always develop an acronym to help listeners understand the different mindset principles that Napoleon Hill drafted in Think and Grow Rich.

As my path continues to evolve and shift, as I reinvent myself, I'm sure I’ll be updating you again soon.

Do you ever feel like you're living a double life? What's your recent reinvention? Any guidance for me on my journey? Questions about my changing path? I'd love to hear from you.

gloria-miele-head-shotGloria M. Miele, Ph.D. is an author, speaker, trainer and executive coach who uses a strengths-based approach to help individuals, groups and organizations achieve their goals and realize their greatest success.  She also offers training and coaching programs to develop tech-savvy leaders in health care. To learn more, visit  www.optimaldevelopmentcoaching.com where you can sign up to receive a free tool to optimize your strengths.