Meta: It can take time to gain trust when you take on a new role. Start showing the qualities of a stronger leader from the very beginning.
It can take time to gain trust when you take on a new role. Whether you are serving on the board of a non-profit or have accepted an executive position in a corporate setting or working as a consultant with a new client, the way you interact with your colleagues will set the tone for how well the team works together. In turn, the work environment will directly impact the quality of work produced. Better work environment, better work.
In order to get the most from your team, model good habits from the beginning that demonstrate a high level of emotional intelligence (e.g., understanding yourself and others). As you get to know your new colleagues, demonstrate self-awareness by acknowledging your skills and where you need support. Asking for help in an authentic way will help your team get to know you and will build trust as you show your willingness to acknowledge all parts of you.
A trusted leader is also a good listener. Active listening skills increase engagement with others and help you understand what’s going on. You’re the newbie, after all. I remember when the new president of our local university started her new position. Of course everyone in the community wanted a piece of her. But she very intentionally devoted her first six months to a “listening tour” as she met with students, faculty and staff and learned the ins and outs, the culture and the norms of her new campus. She built trust by taking the time to find out what was important to others.
Another important way to build trust in a new team is to define success. Be transparent about goals and expectations. Specify metrics they can check along the way. With everyone on the same page and working toward a shared goal, the work environment is bound to be a positive one.
Building trust with a new team is possible from the very beginning when you show that each member of the team is valued. Demonstrating empathy and acknowledging diverse opinions, beliefs, experiences, and skill sets show that you are a person who can lead the team to success. Being kind and compassionate while being clear and goal-directed are all part of a worthwhile balance and can garner respect from your team.